The emergency dispatch centre in Bergslagen, Sweden, have within a matter of week improved their responsiveness and at the same time improved worker safety. A change made possible by Celab Operator Platform.
The recues services of Bergslagen manage emergencies from the regions six municipalities, around the clock. They are also responsible for dispatching for all eight fire stations in the region. The dispatch centre and its personnel is a shared resource for the municipalities and a vital function for their inhabitants, in a case of emergency.
Being the emergency coordinator for so many municipalities and such a large area they had a hard time keeping track of which resources had been dispatched and the location of responders during an incident.
Under Resources you can read all about how Bergslagens Rescue Services now have complete visibility and resource management capabilities.